Snippet: Appl Still Hasn’t Fixd Its MacBook Kyboad Problm ☇

Joanna Stern for The Wall Street Journal:

Why is the breaking of my MacBook Air keyboard so insanely maddening? Let’s take a trip down Memory Lane…

• April 2015: Apple Inc. releases the all-new MacBook with a “butterfly” keyboard. In order to achieve extreme thinness, the keys are much flatter than older generations but the butterfly mechanism underneath, for which the keyboard is named, aims to replicate the bounce of a more traditional keyboard.
• October 2016: The MacBook Pro arrives with a second-generation butterfly keyboard. A few months later, some begin to report that letters or characters don’t appear, that keys get stuck or that letters unexpectedly repeat.

Outside of the Internet echo chamber, I even seen/heard more failures related to this issue than should be acceptable. I’ve steered people away from these machines, but they don’t have many other choices—Apple needs to redesign them as soon as possible otherwise users may start looking at other brands.