Snippet: Microsoft Customers Actually Lose ☇

Marco Arment:

It’s not that Microsoft is incapable of making radical changes. Not only was Windows 8 the most bold move they’ve made since Windows 95, but it wasn’t even bad. It wasn’t great, but it wasn’t bad. Microsoft truly innovated with the UI to a greater extent than we’ve ever seen from them.

Their customers, as usual, smacked them back into line.

I was really hoping that Windows 8 would develop, improve, and grow over time since it was risky, new, and shook things up. Instead, Microsoft isn’t going to be brave, but instead let everyone else dictate the mediocrity.