Snippet: No Jedi ☇

Brent Simmons:

During a family Zoom, a relation mentioned they might need to ask for my help with a thing (sharing videos) that I know nothing about.

Almost every single other person on that Zoom would have been a better-than-me choice on this particular topic. But I’m a computer programmer, so people look to me for tech support.

You’ve run across this too, right? Friends and family think, because you’re in tech, that you’re a computer tamer who’s on intimate terms with every feature of every app. They think you know how to make computers sit up straight and mind their manners.

You and I know that’s not true. You and I know that being in tech means that you wish, with a frequency and fervor that would astonish outsiders, that a cleansing fire would one day ignite that burns up all the computers in the world.

Friends and family tech support has always been a thing, but this post felt especially relevant lately.