Snippet: Spotify is Picky About Postal Addresses ☇

Shared on May 13, 2019

Josh Centers for TidBITS found a weird and broken corner of Spotify:

My techie warning bells went off. Apparently, Spotify requires address verification to try to ensure that all family members are in the same household, so presumably, those addresses need to be entered identically. Did my wife type out the word “bypass” in our address, or did she use an abbreviation? Did she put our box number on the first or second line? Wanting to make sure I got it right, I asked her to check the address format on her account.

A few minutes later, she told me she couldn’t find it. At first, I figured that she had just overlooked it. So I looked. And looked. She was right, there’s no way to see the address you entered…

Considering how many different ways my address is formatted (even though the apartment number should go on a second line, it’s not officially formatted as such for me), companies should either offer an “is this what you meant?” option, so you pick a consistent address. Alternatively, maybe comparing an address with another and figuring out if certain things match, but ignore common and abbreviations (street, st, apartment, unit, etc.) could also make it more user-friendly.

Snippets are posts that share a linked item with a bit of commentary.