Snippet: The Software and Services Apple Needs to Fix ☇

Shared on January 12, 2015

Glenn Fleishman:

Even while it leaps forward with features in its operating systems, Apple has a huge installed base it drags with it. And even if, for instance, iTunes has been a terrible mishmash for a decade, the fact that it continues to be one with a major new release in 2015 is beyond the pale: Apple should be learning, not starting over and re-inventing when it comes to stability and experience. They can evolve to add Continuity and fix iPhoto, for instance; or ensure that months after release, its flagship Handoff feature works reliably.

Part of what makes these sorts of statements reasonable, though, is to enumerate the problems, whether they’re long-running or unique to Yosemite or iOS 8 (or to the last two releases of each system). Here’s a list of regularly recurring issues or fundamental problems I’ve seen supplemented by those provided by others…

Although Marco Arment’s original post stirred up some controversy, it has prompted a good dialogue for many smart folks to discuss the current state of Apple’s software. While the company is certainly not making things as fussy or unreliable as some things during the pre-OS X era, this list is a good starting point for things that really need to be ironed out sooner than later.

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